Heritage Construction Co. at 921 West New Hope Drive #102, Cedar Park

Reviews

• Jimmy Dyal

  Dec 02, 2017
  ★ ☆ ☆ ☆ ☆
  Beware: Recently used this company to repair a roof damaged by Hurricane Harvey in Ingleside. Hard to believe a company would take advantage of a hurricane victim during a hard time but this one did. I am no carpenter but I know a bad job when I see one. The fascia and trim work done looks like a 5 year old did the work, which makes me question the shingle work done. Have contacted the original representative (Jason Coil) several times and the company to try and resolve. Was told by both they would make the job right and communicate with me but at the time of this review, nothing. The representative mentioned above, lets his calls roll to voice mail, but his mail is full so you cannot leave a message. Seriously? Very terrible, uncaring customer service. The mistake I made was to make full payment before I had a chance to review the job. We trusted Heritage, which is why I'm writing this review. Don't make the same mistake we did. Also beware of the "warranty" and "up to code" pitch Heritage makes at the quote stage. So far we have received no documentation to back any of it up. At this point we'll have to spend more money to repair the roof. DO NOT trust this company. Terrible workmanship, worse customer service, lack of documentation and trustworthiness makes HERITAGE one to avoid. Thank you for your time.

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