Austin Regional Clinic: ARC Cedar Park at 801 East Whitestone Blvd, Building C, Cedar Park

Reviews

• Michael Vasquez

  Sep 03, 2018
  ★ ☆ ☆ ☆ ☆
  Back in the beginning of October my wife and I decided to change Dr's and see someone closer to home so we chose Anju Khunti, DO. She works with ARC and our son’s pediatrician is in the same Cedar Park office so we figured it would be convenient.
  My wife had a serious concern which seemed to be dismissed by Khunti but in the end my wife filled out medical records release forms so that Khunti could make a better decision as to the direction she would have to take with my wife’s care.
  A week passed by and no contact from the DO or her staff. I call them and they are unaware of the medical records release form or that there was even a need for one. Another week and I get the same story when I call. My wife, rightfully upset at this point, decides to go back to her old Dr despite the distance. The concern was confirmed, test after test ordered and performed. Now we are seeing a specialist and had we been waiting on Khunti we would still be twiddling our thumbs because all the way up until now, we have not had any communication from her or her staff. I sent her a message over a week ago complaining about the stress load that I am dealing with and asking for help. It's like speaking to a brick wall. No response, that is, until now. Today I call and complain about the situation to a clinic manager and, by some miraculous quack magic, suddenly the DO responds to my message (the one I sent over a week ago). Ms. Khunti, have you ever heard the phrase "Too little, too late"? Try treating your current and future patients better than this, they deserve it!

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